Testimonials

“Thomas and Farr has provided us with very prompt service and excellent communications and Mary Davis is a pleasure to work with. She was our agent at another agency for 23 years and moved to Thomas & Farr. We highly recommend her services and Thomas & Farr, as she took proactive measures to save me premium and I’m glad I found her again.”

Pat and Angela Cordaro

"We have been doing business with Thomas & Farr Insurance Co. for over 6 years. We have received excellent service. They have always researched for the best prices on our insurance coverage and have given advice in areas we were uncertain about. They have always been readily available to take our calls and answer our questions. On a scale of 1 - 10, I would rate them a "10". They provide prompt and courteous service to their customers."

Gordon Air Conditioning

"When we were ready to purchase insurance for our company, there was no discussion about who we would call - David Swanson with Thomas and Farr. If David says he will get the information for you and get back to you, he is a man of his word and does just that in a timely manner. I called him just the other day with a question and the next morning he came to my office with the answer - real personal service. He always gives us our options and allows us make the decisions without pressure. While we all rely on modern technology, there is nothing I have found that replaces personal service, which is what David Swanson and Thomas and Farr have given us."
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Barbara Westbrooks
Keller Williams Realty

Thank you for handling our recent homeowners claim so expeditiously. So little time passed between the moment I contacted you and the insurance company contacted us. You supplied them with our policy number and other details which meant we did not have the stress of trying to locate that information. In a short while you checked back with us to confirm they had indeed made contact and were taking care of our needs and answering any questions we had. Later, you even dropped by the property site to see if we needed anything and we felt that you empathized with us. When we had to go to a hotel you even checked on us there and assured us everything would work out. Repeatedly, you told us to call you if we needeed anything or had any questions. You continued to call and check on us throughout the whole process.

We could not have asked for more personal care than we received from you and the Thomas & Farr Insurance Agency. It was comforting to know that if we didn't understand anything at any stage, all we had to do was call you.

Thanks again.

Sincerely,

Mike McGrew

Upon moving to our new location I requested quotes and information from Thomas and Farr's representative, David Swanson, for new insurance needed. We purchased two new policies from Thomas and Farr.
After a brief period, a claim was filed and handled with the utmost promptness and professionalism from the local office staff at every level. We make every effort to patronize local businesses and the relationship with Thomas and Farr offers advantages crucial to our business.

Angie O'Pry
Fiesta Nutrition Center

Our family was devasted when we discovered that a 65-year old oak tree had fallen completely through our home, causing substantial damage. As we went through the process of picking up the pieces, we began to understand the importance of selecting quality insurance. Thankfully, when our young family visited Anita two years ago, she helped us select the right coverage for us. Thank you, Thomas and Farr, for helping us navigate what could have the worst disaster or lives.

Thanks,
Melissa Shelby

“Thomas & Farr has provided all of our commercial insurance coverage for nearly 20 years when our company was founded. As our company has grown, and our insurance needs have changed. Thomas & Farr has always been there to provide the right product for the particular situation. Jerry and Ann have been very proactive when we have had claims and always provide expert advice and professional service. With all of the other things small business owners have to look out for these days, it sure is nice to have a group like these folks looking out for us and our insurance needs.”

Thanks,

Jeff Billhorn
Billhorn Converters